Why are my API Keys inactive?

By default, all accounts are entitled to 2 API Keys, any future keys will need to be manually activated by MYOB API support.

• Your first 2 api keys will automatically activate, allowing you to register an application and start development.
• Any future key you create will need to be manually approved by MYOB support crews. We do this in order to understand how you are using our API. 
• Even if you delete the original keys, new keys will always require manual activation.

Submit a ticket and make sure you include:

• The API Key in question
• The expected use case for this API Key

You can expect the key to be activated within the day (during normal business hours)